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Data Deletion Instructions

Last updated: July 2026

heropiks (operated by Sağlık Limited Şirketi) lets you remove the data connected to your account at any time. This page explains how to disconnect a platform and how to request full deletion of your data, including data obtained from Meta (Facebook / Instagram / WhatsApp), Google, TikTok and connected CRM systems.

Option 1 — Disconnect a connected account

Inside heropiks, open Settings → Connections, choose the platform you want to remove and select Disconnect. This revokes the access token and stops any further data collection from that platform. You can also revoke heropiks' access directly from the platform itself (for example, in your Facebook Business Integrations settings).

Option 2 — Request full deletion by email

To delete the data associated with your account or a specific connection, send a request to:

Please include:

1. The account email or business name registered with heropiks.
2. The platform(s) or data you want deleted (or "all data").
3. If applicable, the connected account identifier (e.g. Page name, ad account, channel).

What happens next

• We verify the request comes from an authorized owner of the account.
• We revoke the relevant access tokens and delete the associated stored data (messages, insights, ad/CRM records, tokens).
• We complete deletion within 30 days and confirm by email.
• Backups containing the data are purged on our routine backup-rotation cycle.

Some records may be retained only where required by law; these are deleted once the legal retention period ends.

Contact

Questions about data deletion? Email [email protected].